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Omnichannel Orchestration and Engagement

Axtria CustomerIQTM helps sales teams engage HCPs smarter and faster with AI-powered, personalized interactions. It predicts customer needs in real time, ensuring the right outreach at the right moment.

Drive better conversations, improve outcomes, and maximize commercial impact.

personalized omnichannel engagement
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Omnichannel Orchestration and Engagement

Axtria CustomerIQTM leverages AI-driven dynamic scoring to prioritize customer engagements and optimize channel selection, ensuring resources are directed toward high-impact activities. An analytics cockpit provides brand leaders with consolidated performance data across geographies and brands, facilitating informed strategic decisions and efficient resource management.

Smarter Engagement Through AIPowered Insights-1
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Omnichannel Orchestration and Engagement

Axtria CustomerIQTM helps customers create and execute omnichannel campaigns by providing a comprehensive 360° view of their audiences, integrating data across various channels to deliver personalized interactions at scale. Its GenAI-driven Next Best Action engine predicts customer needs and recommends optimal engagement strategies, ensuring coordinated and effective communication across digital and traditional platforms.

Omnichannel Campaign Creation and Activation

Axtria CustomerIQTM Winter 2024 Release Notes

Check out our product release notes to learn about our innovations in action.

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Customer success stories

Case Study

Up To 10% Higher Return On Investment (ROI) From An Omnichannel-Led Digital Engagement For A Top Ten Pharma

Case Study

8% Jump in Revenue With an Axtria MarketingIQ - based Global Marketing Mix Solution

Case Study

Marketing Mix Analysis For A Specialty GI Drug Contributed Significant Top-Line Growth For A Top-10 Pharma Company